“We have been trying to locate her since she lost contact with our mom in 2013. We found out about her death on social media. We have no information as to the real cause of her death. Please help us,” Pauya told Gulf News in an interview from the Philippines.

Pauya said her family had been in contact with the Department of Foreign Affairs.

“We request authorities to please release her body as soon as possible so we could lay her to rest. Her kids also want to see her.”

Philippine Consul-General Paul Raymund Cortes assured the family that Trasadas’ remains will be repatriated to her hometown once police investigations are completed.

“We still await the complete police investigation. The police won’t release the remains until all investigations are done and over with. The consulate cannot and will not interfere with police investigations.

"Only when the police says the investigation is finished can shipment procedures commence. The consulate will assist in the shipment of the remains all the way to their home province as is the standard policy.”

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