His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, has issued a stern warning to federal government departments over poor employee satisfaction.
Taking to Twitter, the Dubai Ruler reprimanded five federal government departments after a review showed that employee satisfaction was less than 60 per cent in those entities.
Sheikh Mohammed reviewed the performance of 40 departments - with some of them achieving 93 per cent employee satisfaction.
The Dubai Ruler tweeted that levels below 60 per cent were not acceptable as employee satisfaction is a key to customer satisfaction.
He gave department managers six months to transform the work environment and improve employee satisfaction levels.
اطلعت على تقارير رضا الموظفين في ٤٠ جهة حكومية اتحادية .. تصل نسبة الرضا في بعض الجهات ٩٣٪
— HH Sheikh Mohammed (@HHShkMohd) July 30, 2018
لدينا ٥ جهات تقل فيها نسبة الرضا عن ٦٠٪ !
هذه النسب غير مقبولة. رضا الموظفين مفتاح لرضا المتعاملين .
٦ أشهر مهلة نعطيها لمدراء هذه الجهات لتغيير بيئة العمل
رأس مال الحكومة الأغلى هو موظفيها
"Employees are an invaluable capital of a government," Sheikh Mohammed concluded.
Share This Post
