The Ministry of Economy and Commerce, in cooperation with Al Mana Motors Company, the dealer of Ford cars in Qatar, has announced the recall of Ford vehicles Taurus models and Lincoln MKS, MKT models 2013-2015 due to possibility of the existence of the fuel pump malfunction.
The Ministry said the recall decision was part of its continuous coordination and follow-up to ascertain the commitment of car dealerships to follow-up vehicle defects and repair them as well as protecting consumer rights.
The Ministry stressed that it will be a coordination with the company's agent to follow up on maintenance, repairs and communication with customers to ensure the implementation of procedures and reparation the defective cars.
The Ministry of Economy and Commerce has urged all customers to report any violations to the Consumer Protection and Anti-Commercial Fraud Department which receives complains and suggestions through its communication channels.
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