Important Contact Number Details UAE

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Important Contact Number Details UAE

Here are some important phone numbers you must keep handy in case of emergencies and for quick access of important services.

Emergency numbers

Police - 999 (from anywhere in the UAE)
Helicopter Ambulance: When calling 999, the police will dispatch a helicopter to transport the injured, if the accident is deemed serious.
Ambulance - 998
Fire - 997

Important numbers for federal entities

Federal Electricity and Water Authority (FEWA) - 800 3392, 600562222
Labour complaints (from Ministry of Labour) - 800 665 and 04-313 9900
UAE Central Bank Control & Inspection (for customer complaints against banks) - 04-393 9777
Emirates Post Organisation – 600 599 999
Emirates Identity Authority– 600 530003
UAE Marriage Fund – hotline number for family problems – 056-6873334
Ministry of Economy – 600 522 225, +9712-6131111
UAE Gate, Ministry of Interior - 800 5000
General Civil Aviation Authority (GCAA) call centre +9714-2111777

Ministry of Public Works Call Center:

Western Area/Abu Dhabi: +9712-6260606
Dubai: +9714-2610001
Southern Area/Sharjah: +9716-5745577
Northern Area/Ras Al Khaimah: +9717-2332344
Eastern Area/Fujairah: +9719-2058888

Telecommunications

Telecommunications Regulatory Authority (TRA) BlackBerry (BB) pin 278E5BA6
Etisalat
Dial 101 (24 hrs) for callers within UAE.
For Non-Etisalat customers, dial 800 101 (24 hrs) within UAE.

Note: If you are dialing from outside UAE, please dial 009714-00444101.

Contact Du

Directory Enquiry Services
Etisalat - 181
Du - 199

Find foreign diplomatic missions in the UAE.

Click on the respective emirate to find more phone numbers pertaining to that emirate

Toll Free numbers in the UAE

Important numbers in Abu Dhabi

Emergency

Coast Guard (Critical Infrastructure and Coastal Protection Authority) - 996
Water and Electricity – 800 2332
Abu Dhabi Government – 800 555
Abu Dhabi Municipality – 993, 800 22220, 02-678 8888
Consumer Protection Section (Department of Economic Development) – 800 8811
The Centre for Regulation of Transport by Hire Cars (TransAD) – 600 535353
Find the list and contact details of Embassies in Abu Dhabi.
Find information on major hospitals, clinics , diagnostics centre and pharmacies in Abu Dhabi.
Find 24-hour pharmacies in Abu Dhabi.

Weather condition and earthquakes emergencies: +971 2 666 7776

Airport and flights

Abu Dhabi International Airport – 02-505 5555
Flight Enquiry - 02-575 7500
Etihad Airways – 02-599 0000 and 800 48378
Weather Forecast - 02 666 7776 ext. 221

Important numbers in Al Ain

Emergency

Civil Defence - 997
Coast Guard - 996
Electricity and Water – 03-763 6000, 800 9008
Municipality - 993, +971-3-7128000
Find hospitals in Al Ain.
Find pharmacies in Al Ain.

Airport

Al Ain International Airport – 03-785 5555

Important numbers in Dubai

Emergency

Ask Dubai from Dubai eGovernment (for most government department's eServices & eComplaints) – 7000 40000

Dubai Police

Dubai Police call centre – 901
Dubai Police (non-emergency) – 04-609 6999
Dubai Police BlackBerry (BB) Pin – 27875985
To report sexual crimes against children – 04-266 1228
Criminal Pursuit Department – 04-288 1226
Wanted Persons Department – 04-266 0929
Al Ameen service from Dubai Police (To report crimes anonymously) – 800 4888 from within the UAE; +971 800 4888 from outside the UAE
Al Ameen SMS service - +971 50 1894444 from within the UAE only
Al Ameen BlackBerry (BB) pin - 28A59898

Other entities

Dubai coast (Dubai Maritime City Authority) - 800 4806
Electricity and Water - 991
Dubai Municipality – 800 900, 04-221 5555
Dubai Municipality BlackBerry (BB) Pin - 217A8EDE
Public Health Department, Dubai Municipality (for public health and consumer-safety complaints) - 04-223 2323
Amer Service, General Directorate of Residency and Foreigners Affairs – 800 5111
Dubai Consumer Protection (for consumer complaints to Consumer Rights Section at Dubai Economic Department) - 600 54 5555
To book a taxi – +9714-2080808, +9714-2080000, 800 9090
Dubai Foundation for Women & Children - 800 111

Hospitals

Government hospitals
Latifa (Al Wasl) Hospital - 04-219 3000
Dubai Hospital - 04-219 5000
Rashid Hospital - 04-219 2000
Al Baraha Hospital - 04-271 0000
Al Maktoum Hospital – 04-222 1211
Al Amal Hospital – 04-344 4010
Hatta Hospital - 04-814 7000

Private hospitals

American Hospital - 04-336 7777, 04-337 6699, 04-337 6645
Mediclinic Welcare Hospital - 04-282 7788
Lifeline hospital (Jebel Ali Hospital) – 800 4677 4825 (toll free), +971 4 8845777
Iranian Hospital - 04-344 0250
Belhoul Speciality Hospital - +9714-2140399, +9714-2733333, +9714-2140257
Medcare Orthopaedics and Spine Hospital - 04-3768 400
Canadian Specialist Hospital - +9714-336 4444, +9714-7072222
Mediclinic City Hospital +971 4 435 9999
Cedars Jebel Ali Hospital - +9714-8814000, +9714-8818816
Neuro Spinal Hospital - +971 4 3420000, +971 4 3157777
Zulekha Hospital - 6005 24442; +9714-2678866
Find health care centres and clinics in Dubai.
Find Specialty centres in Dubai.
Find pharmacies in Dubai.
Find pharmacies on night duty in Dubai.

Airport and flights

Dubai International Airport - 04-224 5555 (Newest Information about Dubai International Airport)
Dubai Airport Flight Information Voice Portal - 04-216 6666
Flight Enquiry - 04-224 5777
Emirates - 600-555-555; Hotel and car booking queries (service provided by Tourico): Tel: +971 80004442973
Flydubai -+9714-2311000
Dubai Weather Forecast (from Dubai Meteorological Office at Dubai Airport) - 04-216 2218

Important numbers in Sharjah

Emergency

Police – 06-563 3333
BlackBerry (BB) pin - 282EE222
Najeed, Secret Contact Service from Sharjah Police - Call 800 151 or send SMS to 7999, send fax to 06-552 9000 or email to [email protected].
Electricity, Water, Gas

Emergency Offices	Contact Number
Industrial Electricity Emergency Office	991
Nasserriah Electricity Emergency Office	06 5657575
Water Emergency Office	992
Gas Emergency Office	800 6333

Sharjah Government – 800 80000 and 09-208 3300
Sharjah Municipality – 06 562 3333
Blood Bank Sharjah – 06-558 2111
Child helpline – 800 700
Delta Taxis – 06-559 8598

Hospitals

Government hospital
New Al Qassemi Hospital – 06-538 6444
Kuwaiti Hospital – 06-524 2111

Private hospital

Zulekha Hospital – 06-565 8866; 6005 24442
Al Zahra Private Hospital – +971 6 516 8902 / 7081
Royal Hospital – +971 6 5452222
Central Private Hospital – 06-563 9900
Find pharmacies in Sharjah.

Airport and flights

Sharjah International Airport – 06-558 1111
Flight Enquiry – 06-558 1111
Sharjah Customs +971 6 5282216, +971 6 5282666
Sharjah Airport Cargo +9716-5580303, +9716-5581011, +9716-5580440, +9716-5081501
Airport Taxi - 600 54 54 55 / 7000 6 7000 / 600 52 52 52
Air Arabia – 06-558 0000

Important numbers in Ajman

Emergency

Police– +971 6 740 9999; BB pin 2956187D
Electricity and water- 800 FEWA / 800 3392, +971 6 7111 111
Ajman Municipality - 800 26, BB pin 264A35F5

Hospitals

Khalifa Hospital - 06-743 9333
Ajman Speciality Hospital - +971 6 748 4999
GMC Hospital +971 6 7463333, +971 6 7119108

Pharmacies

Ajman Pharmacy - 06-744 6031
Other pharmacies in Ajman

Important numbers in Fujairah

Emergency

Police – 09-222 4411
Electricity and water - 800 FEWA / 800 3392
Eastern Area +971 9 222 2226
Dibba +971 9 244 4660
Traffic - 09-222 9884 and 09-222 2666
Fujairah Municipality - 09-222 7000

Hospital

New Fujairah Hospital - 09-224 2999
Dibba Hospital – 09-244 6666
GMC Hospital -09-224 4233
Find pharmacies in Fujairah.

Airport

Fujairah International Airport – 09-222 6222
Weather - MET Section of Airport – 09-205 5507

Important numbers in Umm Al Quwain

Emergency

Police – 06-765 6677
Electricity and water – 800 FEWA / 800 3392, +971 6 711 1402
Traffic - 06-767 0707
Umm Al Quwain Municipality - 06-765 6145

Hospitals

Umm Al Quwain hospital - 06-765 6888
Find pharmacies in Umm Al Quwain.
Important numbers in Ras Al Khaimah

Emergency

Police – 07-235 6666
Electricity and water – 800 FEWA / 800 3392, +971 7 228 8444
Traffic - 07-235 6666
Ras Al Khaimah Municipality - 07-233 2422
Taxis – 800 1700, 07-235 6567

Hospitals

Saqr Hospital – 07-202 3658, 07-222 3666
Saif Bin Ghabash Hospital - 07-222 3555
RAK Hospital – 07-222 5555, 07-207 4444
Kuwaiti Hospital – 07-233 7333
Sha'am Hospital - 07-266 6465

Pharmacies

RAK Hospital Pharmacy – 07-207 4245
Find more pharmacies in Ras Al Khaimah.

Airports and flights

RAK International airport - 07-207 5200

Toll Free Numbers in the UAE

The UAE Government ministries and entities have set up toll free numbers to enhance communication with you. You can call the entity to know about their services, to lodge a complaint or give feedback about their services.

Toll Free numbers for UAE Federal Entities

Ministry of Labour – 800 665;
International call centre number +97142148000
Ministry of Education – 800 51115
Ministry of Culture Youth and Community Development – 800 552255
Ministry of Health– 800 111 11; BlackBerry (BB) Pin - 2367FDCB
Federal Electricity and Water Authority – 800 3392

Federal Transport Authority – 800 682823; +9712-4182222
UAE Red Crescent – 800 733
Sheikh Zayed Housing Programme – 800 92933
Ministry of Justice – 800 333 333
Fatwa Service - 800 2422
General Authority for Pension & Social Security (GPSSA) 800-10 from any emirate between 7.30 am and 5 pm
Al Aman service from Ministry of Interior – 8002626
Ministry of Environment and Water – 800 3050
eDirham G2 800MOF (800663) or for international calls: +971 2 495 1000
General Authority of Youth and Sports Welfare 800 972 and BB pin 223EDE18
The Shelters for Women and Children 800 7283
Tawajudi service for UAE Nationals from Ministry of Foreign Affairs - 800 444 44
My Gov, UAE Federal feedback gateway - 800 1313
Federal Authority for Nuclear Regulation (FANR) 800-3267-999, +97150-6416533

Toll Free numbers for Abu Dhabi Government Entities

Consumer Protection Section (Department of Economic Development) – 800 8811
Etihad Airways – 800 48378 / +9712-5990000
Abu Dhabi Tourism Authority/Visit Abu Dhabi – 800 555; International toll free number: +9712-6664442

Abu Dhabi Customs Administration – 800 555
Abu Dhabi Food Control Authority – 800 555
Abu Dhabi Ports Company – 800 5749
Abu Dhabi Retirement Pensions and Benefits Fund – 800 44400
Abu Dhabi Distribution Company – 800 2332
Al Ain Distribution Company – 800 9008
National Rehabilitation Center (NRC) – 800 22522
Municipality of Abu Dhabi – 800 22220
Khalifa Fund for Enterprise Development – 800 8700
Higher Corporation for Specialised Economic Zones (ZonesCorp) – 800 96637
Health Authority Abu Dhabi – 800 800, 800 555
Abu Dhabi University - 800-ADYOU (800-23968)
Municipality of Abu Dhabi city – 800 22220
Al Ain Electricity and Water / Al Ain Distribution Company – 800 9008
Abu Dhabi Judicial Department – 800 2353

Toll Free numbers for Dubai Government Entities

Dubai Police
To report traffic offences – 800 4353 / 800 7000
‘We Are All Police' Program +9714-8004353
Al Ameen service (To report criminal activity or if someone is harassing you) – 800 4888; BB pin 21DDDBB0, BB pin 28A59898
Tourist Security Department – 800 4438
Victim Support Programme – 800 8989
Anti-Narcotics Department – 800 400 400
Narcotic Committee – 8004654
Traffic violations and e-payment enquiry – 800 7777
Human trafficking crime control centre – 800 5005
Criminal Investigation Department (CID) – 800 243
Crime Reduction Program - 800243/800CID
Communication with Victims - 800243/800CID
Communication with the Public - 800400400