A shocking video of a women crying for help to save her baby who had allegedly fallen unconscious due to the faulty air conditioning in a Pakistan International Airlines (PIA) flight was shared on social media on Wednesday, prompting the national carrier’s spokesperson to take notice.
The video shows a mid-aged woman, perceived to be the mother of the infant begging and yelling at the PIA crew to open the plane’s door while pointing at the baby who was being held by a male passenger.
The PIA staff can be seen unmoved over the request, telling the woman to wait, with one male official saying that they were talking to the pilot.
The fellow passengers can also be heard calling for doors to be opened; a few of them kept fanning the baby while others chanted “shame” at the officials.
As soon as the video stumped the internet, PIA spokesperson Mashood Tajwar, appeared on TV screens and said he was unaware of the incident and the flight involved in the incident.
“PIA has taken notice of the video and has launched an investigation to find out which flight and crew members are shown in the video,” said Tajwar.
He continued that the exact time and date of the incident is still under the wraps for which the national flag carrier was conducting investigations.
The official claimed that there had been no official complaint registered with PIA regarding the incident.
Further, the PIA spokesperson assured that those responsible will be held accountable.
Reportedly, the plane did not take off for two hours with the air conditioning system turned off.
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