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Air India Express passengers stranded at UAE airport for 19 hours

Over hundred passengers, who were stranded in the Abu Dhabi International Airport for almost 19 hours. The flight, which was scheduled for 12.20am on Friday, finally took off at 4.50pm.

An Air India Express official told that it was ‘a very rare situation’ due to a ‘progressive engineering delay’. “There was an engineering issue and we couldn’t solve it as easily as expected,” he said.


Travelers said that they were educated about 'some deferral because of specialized reasons' just at the season of the boarding. "Before all else, they said the flight would take off soon and we needed to pause. In any case, later they reported the flight would be postponed further and the individuals who needed could profit of inn convenience. We were checked in at an inn by 5.30am," said an influenced traveler. 

A portion of the travelers settled on a discount while a couple of others returned home after an affirmation from the carrier authorities that they would be educated about the flight timing and repayment of taxi charge. 

Be that as it may, the battle of the travelers was not even close to an end. Soon after a two-hour rest at the lodging, they were requested to report back by 8 am at the airplane terminal.

Some passengers, who opted to go home and return upon information from the AIE, complained they were not informed about the flight schedule. “We had collected the number of some co-passengers and they informed us in the morning that they are checking out from the hotel. If we had waited for any information from the airline, we would have missed the flight,” a passenger said.

"The carrier is additionally worried about the battle the travelers experienced. We gave all conceivable approaches to help the travelers at the air terminal. They were given sustenance, bites and convenience. Nonetheless, we can't trade off on the security of travelers," P.G. Prageesh, head of corporate correspondences at the Air India Express stated, including that any protestations from travelers would be investigated. 

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