Here are some important phone numbers you must keep handy in case of emergencies and for quick access of important services.
Emergency numbers
- Police - 999 (from anywhere in the UAE)
- Helicopter Ambulance: When calling 999, the police will dispatch a helicopter to transport the injured, if the accident is deemed serious.
- Ambulance - 998
- Fire - 997
Important numbers for federal entities
- Federal Electricity and Water Authority (FEWA) - 800 3392, 600562222
- Labour complaints (from Ministry of Labour) - 800 665 and 04-313 9900
- UAE Central Bank Control & Inspection (for customer complaints against banks) - 04-393 9777
- Emirates Post Organisation – 600 599 999
- Emirates Identity Authority– 600 530003
- UAE Marriage Fund – hotline number for family problems – 056-6873334
- Ministry of Economy – 600 522 225, +9712-6131111
- UAE Gate, Ministry of Interior - 800 5000
- General Civil Aviation Authority (GCAA) call centre +9714-2111777
Ministry of Public Works Call Center:
- Western Area/Abu Dhabi: +9712-6260606
- Dubai: +9714-2610001
- Southern Area/Sharjah: +9716-5745577
- Northern Area/Ras Al Khaimah: +9717-2332344
- Eastern Area/Fujairah: +9719-2058888
Telecommunications
- Telecommunications Regulatory Authority (TRA) BlackBerry (BB) pin 278E5BA6
- Etisalat
- Dial 101 (24 hrs) for callers within UAE.
- For Non-Etisalat customers, dial 800 101 (24 hrs) within UAE.
Note: If you are dialing from outside UAE, please dial 009714-00444101.
- Contact Du
- Directory Enquiry Services
- Etisalat - 181
- Du - 199
Find foreign diplomatic missions in the UAE.
Click on the respective emirate to find more phone numbers pertaining to that emirate
Toll Free numbers in the UAE
Important numbers in Abu Dhabi
Emergency
- Coast Guard (Critical Infrastructure and Coastal Protection Authority) - 996
- Water and Electricity – 800 2332
- Abu Dhabi Government – 800 555
- Abu Dhabi Municipality – 993, 800 22220, 02-678 8888
- Consumer Protection Section (Department of Economic Development) – 800 8811
- The Centre for Regulation of Transport by Hire Cars (TransAD) – 600 535353
- Find the list and contact details of Embassies in Abu Dhabi.
- Find information on major hospitals, clinics, diagnostics centre and pharmacies in Abu Dhabi.
- Find 24-hour pharmacies in Abu Dhabi.
- Weather condition and earthquakes emergencies: +971 2 666 7776
Airport and flights
- Abu Dhabi International Airport – 02-505 5555
- Flight Enquiry - 02-575 7500
- Etihad Airways – 02-599 0000 and 800 48378
- Weather Forecast - 02 666 7776 ext. 221
Important numbers in Al Ain
Emergency
- Civil Defence - 997
- Coast Guard - 996
- Electricity and Water – 03-763 6000, 800 9008
- Municipality - 993, +971-3-7128000
- Find hospitals in Al Ain.
- Find pharmacies in Al Ain.
Airport
- Al Ain International Airport – 03-785 5555
Important numbers in Dubai
Emergency
Ask Dubai from Dubai eGovernment (for most government department's eServices & eComplaints) – 7000 40000
- Dubai Police call centre – 901
- Dubai Police (non-emergency) – 04-609 6999
- Dubai Police BlackBerry (BB) Pin – 27875985
- To report sexual crimes against children – 04-266 1228
- Criminal Pursuit Department – 04-288 1226
- Wanted Persons Department – 04-266 0929
- Al Ameen service from Dubai Police (To report crimes anonymously) – 800 4888 from within the UAE; +971 800 4888 from outside the UAE
- Al Ameen SMS service - +971 50 1894444 from within the UAE only
- Al Ameen BlackBerry (BB) pin - 28A59898
Other entities
- Dubai coast (Dubai Maritime City Authority) - 800 4806
- Electricity and Water - 991
- Dubai Municipality – 800 900, 04-221 5555
- Dubai Municipality BlackBerry (BB) Pin - 217A8EDE
- Public Health Department, Dubai Municipality (for public health and consumer-safety complaints) - 04-223 2323
- Amer Service, General Directorate of Residency and Foreigners Affairs – 800 5111
- Dubai Consumer Protection (for consumer complaints to Consumer Rights Section at Dubai Economic Department) - 600 54 5555
- To book a taxi – +9714-2080808, +9714-2080000, 800 9090
- Dubai Foundation for Women & Children - 800 111
Hospitals
- Government hospitals
- Latifa (Al Wasl) Hospital - 04-219 3000
- Dubai Hospital - 04-219 5000
- Rashid Hospital - 04-219 2000
- Al Baraha Hospital - 04-271 0000
- Al Maktoum Hospital – 04-222 1211
- Al Amal Hospital – 04-344 4010
- Hatta Hospital - 04-814 7000
Private hospitals
- American Hospital - 04-336 7777, 04-337 6699, 04-337 6645
- Mediclinic Welcare Hospital - 04-282 7788
- Lifeline hospital (Jebel Ali Hospital) – 800 4677 4825 (toll free), +971 4 8845777
- Iranian Hospital - 04-344 0250
- Belhoul Speciality Hospital - +9714-2140399, +9714-2733333, +9714-2140257
- Medcare Orthopaedics and Spine Hospital - 04-3768 400
- Canadian Specialist Hospital - +9714-336 4444, +9714-7072222
- Mediclinic City Hospital +971 4 435 9999
- Cedars Jebel Ali Hospital - +9714-8814000, +9714-8818816
- Neuro Spinal Hospital - +971 4 3420000, +971 4 3157777
- Zulekha Hospital - 6005 24442; +9714-2678866
- Find health care centres and clinics in Dubai.
- Find Specialty centres in Dubai.
- Find pharmacies in Dubai.
- Find pharmacies on night duty in Dubai.
Airport and flights
- Dubai International Airport - 04-224 5555 (Newest Information about Dubai International Airport)
- Dubai Airport Flight Information Voice Portal - 04-216 6666
- Flight Enquiry - 04-224 5777
- Emirates - 600-555-555; Hotel and car booking queries (service provided by Tourico): Tel: +971 80004442973
- Flydubai -+9714-2311000
- Dubai Weather Forecast (from Dubai Meteorological Office at Dubai Airport) - 04-216 2218
Important numbers in Sharjah
Emergency
- Police – 06-563 3333
- BlackBerry (BB) pin - 282EE222
- Najeed, Secret Contact Service from Sharjah Police - Call 800 151 or send SMS to 7999, send fax to 06-552 9000 or email to [email protected].
- Electricity, Water, Gas
Emergency Offices |
Contact Number |
---|---|
Industrial Electricity Emergency Office |
991 |
Nasserriah Electricity Emergency Office |
06 5657575 |
Water Emergency Office |
992 |
Gas Emergency Office |
800 6333 |
- Sharjah Government – 800 80000 and 09-208 3300
- Sharjah Municipality – 06 562 3333
- Blood Bank Sharjah – 06-558 2111
- Child helpline – 800 700
- Delta Taxis – 06-559 8598
Hospitals
- Government hospital
- New Al Qassemi Hospital – 06-538 6444
- Kuwaiti Hospital – 06-524 2111
Private hospital
- Zulekha Hospital – 06-565 8866; 6005 24442
- Al Zahra Private Hospital – +971 6 516 8902 / 7081
- Royal Hospital – +971 6 5452222
- Central Private Hospital – 06-563 9900
- Find pharmacies in Sharjah.
Airport and flights
- Sharjah International Airport – 06-558 1111
- Flight Enquiry – 06-558 1111
- Sharjah Customs +971 6 5282216, +971 6 5282666
- Sharjah Airport Cargo +9716-5580303, +9716-5581011, +9716-5580440, +9716-5081501
- Airport Taxi - 600 54 54 55 / 7000 6 7000 / 600 52 52 52
- Air Arabia – 06-558 0000
Important numbers in Ajman
Emergency
- Police– +971 6 740 9999; BB pin 2956187D
- Electricity and water- 800 FEWA / 800 3392, +971 6 7111 111
- Ajman Municipality - 800 26, BB pin 264A35F5
Hospitals
- Khalifa Hospital - 06-743 9333
- Ajman Speciality Hospital - +971 6 748 4999
- GMC Hospital +971 6 7463333, +971 6 7119108
Pharmacies
- Ajman Pharmacy - 06-744 6031
- Other pharmacies in Ajman
Important numbers in Fujairah
Emergency
- Police – 09-222 4411
- Electricity and water - 800 FEWA / 800 3392
- Eastern Area +971 9 222 2226
- Dibba +971 9 244 4660
- Traffic - 09-222 9884 and 09-222 2666
- Fujairah Municipality - 09-222 7000
Hospital
- New Fujairah Hospital - 09-224 2999
- Dibba Hospital – 09-244 6666
- GMC Hospital -09-224 4233
- Find pharmacies in Fujairah.
Airport
- Fujairah International Airport – 09-222 6222
- Weather - MET Section of Airport – 09-205 5507
Important numbers in Umm Al Quwain
Emergency
- Police – 06-765 6677
- Electricity and water – 800 FEWA / 800 3392, +971 6 711 1402
- Traffic - 06-767 0707
- Umm Al Quwain Municipality - 06-765 6145
Hospitals
- Umm Al Quwain hospital - 06-765 6888
- Find pharmacies in Umm Al Quwain.
- Important numbers in Ras Al Khaimah
Emergency
- Police – 07-235 6666
- Electricity and water – 800 FEWA / 800 3392, +971 7 228 8444
- Traffic - 07-235 6666
- Ras Al Khaimah Municipality - 07-233 2422
- Taxis – 800 1700, 07-235 6567
Hospitals
- Saqr Hospital – 07-202 3658, 07-222 3666
- Saif Bin Ghabash Hospital - 07-222 3555
- RAK Hospital – 07-222 5555, 07-207 4444
- Kuwaiti Hospital – 07-233 7333
- Sha'am Hospital - 07-266 6465
Pharmacies
- RAK Hospital Pharmacy – 07-207 4245
- Find more pharmacies in Ras Al Khaimah.
Airports and flights
- RAK International airport - 07-207 5200
Toll Free Numbers in the UAE
The UAE Government ministries and entities have set up toll free numbers to enhance communication with you. You can call the entity to know about their services, to lodge a complaint or give feedback about their services.
Toll Free numbers for UAE Federal Entities
- Ministry of Labour – 800 665;
- International call centre number +97142148000
- Ministry of Education – 800 51115
- Ministry of Culture Youth and Community Development – 800 552255
- Ministry of Health– 800 111 11; BlackBerry (BB) Pin - 2367FDCB
- Federal Electricity and Water Authority – 800 3392
- Federal Transport Authority – 800 682823; +9712-4182222
- UAE Red Crescent – 800 733
- Sheikh Zayed Housing Programme – 800 92933
- Ministry of Justice – 800 333 333
- Fatwa Service - 800 2422
- General Authority for Pension & Social Security (GPSSA) 800-10 from any emirate between 7.30 am and 5 pm
- Al Aman service from Ministry of Interior – 8002626
- Ministry of Environment and Water – 800 3050
- eDirham G2 800MOF (800663) or for international calls: +971 2 495 1000
- General Authority of Youth and Sports Welfare 800 972 and BB pin 223EDE18
- The Shelters for Women and Children 800 7283
- Tawajudi service for UAE Nationals from Ministry of Foreign Affairs - 800 444 44
- My Gov, UAE Federal feedback gateway - 800 1313
- Federal Authority for Nuclear Regulation (FANR) 800-3267-999, +97150-6416533
Toll Free numbers for Abu Dhabi Government Entities
- Consumer Protection Section (Department of Economic Development) – 800 8811
- Etihad Airways – 800 48378 / +9712-5990000
- Abu Dhabi Tourism Authority/Visit Abu Dhabi – 800 555; International toll free number: +9712-6664442
- Abu Dhabi Customs Administration – 800 555
- Abu Dhabi Food Control Authority – 800 555
- Abu Dhabi Ports Company – 800 5749
- Abu Dhabi Retirement Pensions and Benefits Fund – 800 44400
- Abu Dhabi Distribution Company – 800 2332
- Al Ain Distribution Company – 800 9008
- National Rehabilitation Center (NRC) – 800 22522
- Municipality of Abu Dhabi – 800 22220
- Khalifa Fund for Enterprise Development – 800 8700
- Higher Corporation for Specialised Economic Zones (ZonesCorp) – 800 96637
- Health Authority Abu Dhabi – 800 800, 800 555
- Abu Dhabi University - 800-ADYOU (800-23968)
- Municipality of Abu Dhabi city – 800 22220
- Al Ain Electricity and Water / Al Ain Distribution Company – 800 9008
- Abu Dhabi Judicial Department – 800 2353
Toll Free numbers for Dubai Government Entities
- Dubai Police
- To report traffic offences – 800 4353 / 800 7000
- ‘We Are All Police' Program +9714-8004353
- Al Ameen service (To report criminal activity or if someone is harassing you) – 800 4888; BB pin 21DDDBB0, BB pin 28A59898
- Tourist Security Department – 800 4438
- Victim Support Programme – 800 8989
- Anti-Narcotics Department – 800 400 400
- Narcotic Committee – 8004654
- Traffic violations and e-payment enquiry – 800 7777
- Human trafficking crime control centre – 800 5005
- Criminal Investigation Department (CID) – 800 243
- Crime Reduction Program - 800243/800CID
- Communication with Victims - 800243/800CID
- Communication with the Public - 800400400
Other entities
- Roads and Transport Authority – 800 9090
- Dubai Municipality – 800 4567, 800 900; BB Pin 217A8EDE
- Dubai Health Authority – 800 342
- Department of Tourism and Commerce Marketing – 800 7090
- Dubai Foundation for Women & Children – 800 111
- Amer Service, General Directorate of Residency and Foreigners Affairs – 800 5111
- Dubai Customs - 800 800 80
Toll Free numbers for Sharjah Government Entities
- Sharjah Government – 800 8000
- Child helpline – 800 700
- Sharjah Directorate of Public Works – 80086767
Toll Free numbers Ras Al Khaimah Government Entities
- RAK Properties – 800 4020
Toll Free numbers for Ajman Government Entities
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