Consumer satisfaction is more important for the companies to know whether they have met customers expectations or not! Are you a consumer? Not satisfied with the product?
Consumer Protection Department is the service provided by the state to protect the consumer from improper service provision due to monopoly.
Follow these steps to solve the problems!
- Before going to the consumer protection department, go to the shop from where you have bought the products and try to solve the problem in a friendly manner!
- If you don't get the proper response or solution for your problem, then register a complaint by calling to Consumer Protection Department. Details are given below!
- If you find it difficult, go directly to the consumer protection department and lodge a complaint. Don't forget to carry all the relevant documents! Required documents are:
- Complainer Name, address and job title.
- Name of the party on whom you want to complaint, his work, his nature and address.
- Statement of damage caused to you (Not mandatory)
- Original invoice is mandatory
- You can also lodge a complaint online and here is a link.
- You can also lodge a complaint by sending SMS to 92665 and mention "CONSUMER" in the sms.
Contact Details:
Hotline: 8005000
E-mail: [email protected]
The Consumer Protection Office is located in West Bay Doha on Omar Al Mukhtar Street direction is:
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