One of Oman's biggest hypermarkets says it will take legal action against a customer who published a video claiming he had been overcharged.
“We have noticed that a video has been circulating on social media regarding the bill, it's obvious that the customer has got his bill calculation completely wrong. As one can see in the video itself the customer is reading the item’s quantity, unit price and value of the next item. Therefore there is nothing wrong with the bill and it's without any errors. We will be taking legal action [against people who post]such misleading videos," said Raison Francis, Marketing Manager at Lulu.
Lulu has already issued an explanatory video, showing how customers can read their receipts.
In a video that has now been shared broadly via web-based networking media, the client who visited Lulu Hypermarket in Bousher guaranteed he was wrongly charged for things, expressing that the store being referred to had charged him for a larger number of things than he'd really purchased.
In the video, the client imparts his bill to people in general, bringing up and recognizing those things which he felt he'd been wrongly charged for. The bill he's shared demonstrates various things he's acquired, including milk powder, a few assortments of dates and a couple of brands of chocolate.
The client, be that as it may, says Lulu represented more packs of margarine, and additionally solidified chicken strips than he'd really purchased, yet he was perusing the wrong line of the receipt.
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