Are you looking for the best business phone service for your WordPress powered website? Adding a phone service can help you efficiently manage calls with customers. In this article, we have hand-picked some of the best business phone services that you can use along with your WordPress site.

Why and When You Need a Business Phone Service?

You can just add your landline or mobile phone number to your WordPress site and use that to receive customer calls. However, your phone number wouldn’t look professional, and you will not be able to communicate effectively.

Adding a proper business phone service allows you to do the following:

• You can easily track call duration, hold times, wait times, and overall usage.
• Most business phone services come with call forwarding, caller ID, call waiting, call routing, and more.
• Share one number among several users simultaneously
• You can use a desk phone, mobile, or a computer to receive and make calls
• Easily add new employees without calling in a technician.
• Business phone services transmit voice over internet, which means you can take your local or toll-free number anywhere you want. All you will need is a high-speed internet connection.

If you are running an online store or a small business website, then adding a professional business phone service can help you grow your business. You can use it to build better customer relations with professional sales and support provided over the phone.

That being said, let’s take a look at the top business phone services that you can use with your WordPress site.

1. Nextiva

Nextiva is the best business phone service in terms of features and ease of use. They offer a large set of features, with quick setup and reasonable pricing. It comes with a simple web-based admin panel which makes it easy for small business owners to easily manage the platform like a pro.

Nextiva’s VOIP phone service for small businesses includes advanced call routing, unlimited free domestic calling, voicemail to email and text, online faxing, and more.

You also get a free local or toll-free number, free number porting, and all the standard features like caller ID, call forwarding, routing, custom greetings, and more. As a platform Nextiva also offers CRM, Live Chat, online surveys, call analytics, and other solutions that work well with the phone service.

Pricing for Nextiva’s phone service starts from $19.95 per user every month. Their pricing gets cheaper as you add more users. You can also create a pre-paid account to save more money.

2. RingCentral

RingCentral is another popular phone service for businesses of all size. It is one of the most feature-rich business phone services on the market. It includes all the standard features you would need including call forwarding, caller ID, call waiting and transfer, share one line on multiple devices and users, and more.

...[ Continue to next page ]

Share This Post