Rude people enjoy when others get angry and become impolite back. If you bite your tongue and remain polite, it means that you acknowledge the person’s rudeness, and have chosen not to let their behaviour affect you.
“You’re right”
Most people have a hard time accepting someone else’s point of view. If there happens to be some truth in what the person is saying use this phrase and it will stop the person in their tracks. The conversation will be cut short and this means that there is less chance of the discussion developing into the argument.
“You’re hurting my feelings”
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